Privacy Policy

Date Last Updated: February 29th, 2024

Welcome to Puzzle Safaris! We are dedicated to providing unforgettable safari experiences in Tanzania. This privacy policy outlines how we collect, use, share, and protect your personal information when you book a safari with us or use our website. Protecting your privacy is of utmost importance to us.

Information Collection

Puzzle Safaris collects personal information necessary to book your safari adventure and enhance your experience with us. This may include:

• Name, email address, phone number, and postal address.
• Payment information and billing address.
• Passport information for travel arrangements.
• Health information for ensuring your safety during the safari.
• We collect this information through our website forms, email communications, and over the phone.

Use of Information

Your personal information is used to:

• Process and manage your safari bookings.
• Communicate with you about your trip, including details and updates.
• Provide customer support and respond to your inquiries.
• Improve our services and offerings based on feedback and interactions.

Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with:

• Service providers and partners who assist us in booking your safari and accommodations.
• Authorities or parties as required by law or to protect the rights and safety of Puzzle Safaris and its clients.

Information Security

Puzzle Safaris takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We implement security practices and procedures designed to protect your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage and preferences.

Your Rights

You have the right to access, correct, or delete your personal information held by Puzzle Safaris. Please contact us if you wish to exercise these rights.

International Data Transfers

Puzzle Safaris operates primarily in Tanzania but may transfer data internationally as necessary for the purposes described in this policy.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

Changes to the Privacy Policy

This privacy policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on our website.